Delivery & Returns

We ship worldwide. Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number.

UK DELIVERY Royal Mail Signed For (2-3 days) - £3.95
EUROPE - Royal Mail International Standard (4-6 days) - £5.95
WORLD Royal Mail International Standard (5-7 days) - £8.95

^All delivery times are based on working days.

FREE worldwide delivery on orders over £60 with promo code: FSUK60

 

Returns & Exchanges

If you are not completely satisfied with your product, simply return the unused product(s) in its original packaging within 30 days of delivery for a full refund. Unless there is a fault with the product, return shipping costs are for the returning party. Make sure to include contact information with the return and if possible, please provide us with a tracking number.

Our return address is:

Baxter&Baxter
Flat 1, Quay Point, Station Road
Woodbridge, Suffolk, IP12 4AW, UK

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Baxter&Baxter is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

If you would like to exchange your order, email us telling us you will send back the product and the product/size you wish to receive in exchange.